1800 736 682

FAQs

Need further information about My Local Mover and our services? Below are our most frequently asked questions.

If you can’t find the answer here, or need further information, please contact us.

Can I pack my own cartons?

Can you give me some tips on packing cartons?

Can you move me on settlement day?

Do you buy cartons back?

Do you have 'free' insurance?

Do you use contractors?

How do I know when you started or will finish?

How do you pack a carton?

How much is the total cost of the move?

I don’t have a credit card. Can I still book?

If I book, do I have to give a deposit?

If you break something, will you replace it?

What are the conditions that apply to your Moving Material Packs?

What Carton packing services do you offer?

What do I need to do if I have to change the date?

What do you mean by ‘access’?

What do you mean by 'heavy item'?

What if I need to cancel the booking?

What is a ‘Priority Fee’?

What is a Base Point?

What payment gateway do you use?

Why do you charge Depot to Depot?

Why do you start so early?

Why is the first time slot of the day, the best time slot?